Ukuhamba ngekhadi eliluhlaza eliphelelwe lixesha kuhlala kungumbono ombi, kwaye uSheila Bergara wafunda oku kabuhlungu.
Ngaphambili, izicwangciso zikaBergara nomyeni wakhe ngeholide kwiindawo ezishushu zafikelela esiphelweni ngequbuliso kwikhawuntara yokungena e-United Airlines. Apho, ummeli wenqwelomoya wazisa uBergara ukuba akanakungena eMexico evela eUnited States ngekhadi eliluhlaza eliphelelwe lixesha. Ngenxa yoko, i-United Airlines yala ukuba esi sibini sikhwele inqwelomoya eya eCancun.
Umyeni kaSheila, uPaul, uthe inkampani yeenqwelomoya yenza impazamo ngokusikhanyela esi sibini ukuba sikhwele yaza yasonakalisa izicwangciso zaso zekhefu. Uye wagxininisa ukuba ukuhlaziya ikhadi eliluhlaza lenkosikazi yakhe kuya kumvumela ukuba aye kwelinye ilizwe. Kodwa i-United ayizange ivume kwaye yawujonga umcimbi uvaliwe.
UPaul ufuna u-United ukuba aphinde avule isikhalazo sakhe kwaye uyavuma ukuba wenze impazamo eyaxabisa i-3,000 yeedola ukuyilungisa.
Ukholelwa kwinto yokuba esi sibini sabhabha saya eMexico kusuku olulandelayo kwiSpirit Airlines ibonakalisa imeko yakhe. Kodwa ngaba kunjalo?
Kwintwasahlobo ephelileyo, uPaul nomfazi wakhe bamkela izimemo zomtshato owawungoJulayi eMexico. Noko ke, uSheila, umhlali osisigxina waseUnited States ngokwemiqathango, wayenengxaki: ikhadi lakhe eliluhlaza lalisandul’ ukuphelelwa lixesha.
Nangona wafaka isicelo semvume yokuhlala entsha kwangexesha, inkqubo yokuyivuma yathatha iinyanga ezili-12-18. Wayesazi ukuba ikhadi elitsha eliluhlaza alifane lifike kwangethuba kuhambo.
Igqala lomhambi uPaul wenze uphando oluncinci ngokufunda incwadi yesikhokelo kwiwebhusayithi yommeli waseMexico. Ngokusekelwe kolu lwazi, wagqiba kwelokuba ikhadi eliluhlaza likaSheila eliphelelwe lixesha aliyi kumthintela ukuba aye eCancun.
“Ngoxa sasilindele igreen card entsha yomfazi wam, wafumana ifomu ethi I-797. Olu xwebhu lwandisa igreen card enemiqathango eminye iminyaka emibini,” utshilo uPaul kum. Ke ngoko besingalindelanga naziphi na iingxaki ngeMexico.
Siqinisekile ukuba yonke into ilungile, esi sibini sasebenzisa i-Expedia ukubhukisha inqwelomoya engayekiyo ukusuka eChicago ukuya eCancun kwaye sijonge phambili kuhambo oluya eMexico. Babengasawajongi amakhadi aluhlaza aphelelwe lixesha.
Kude kube yimini abakulungele ngayo ukuhamba uhambo oluya kwiitropiki. Ukusukela ngoko, ukuhamba phesheya ngekhadi eliluhlaza eliphelelwe lixesha ngokucacileyo ayisiyombono ilungileyo.
Esi sibini sicwangcise ukusela i-coconut rum kunxweme lweCaribbean ngaphambi kwesidlo sasemini, sifike kwisikhululo seenqwelomoya kwangoko ngaloo ntsasa. Ukuya kwikhawuntara ye-United Airlines, banikezela onke amaxwebhu baza balinda ngomonde ipasi lokukhwela. Bengalindelanga nayiphi na ingxaki, bancokola ngelixa i-arhente edibeneyo ichwetheza kwikhibhodi.
Xa ipasi lokukhwela lingakhutshwa emva kwexesha elithile, esi sibini saqala ukuzibuza ukuba yintoni isizathu sokulibaziseka.
Iarhente ekhohlakeleyo yajonga phezulu kwiscreen sekhompyuter ukuzisa iindaba ezimbi: USheila akakwazanga ukuya eMexico ngekhadi eliluhlaza eliphelelwe lixesha. Incwadana yakhe yokundwendwela yasePhilippines iyamnqanda ukuba ahambe ngeenkqubo zokufudukela eCancun. Abameli be-United Airlines babaxelele ukuba ufuna i-visa yaseMexico ukuze akhwele inqwelomoya.
UPawulos wazama ukuqiqa nommeli, echaza ukuba iFomu I-797 igcina amandla ekhadi eliluhlaza.
“Undixelele ukuba hayi. Emva koko iarhente yasibonisa uxwebhu lwangaphakathi oluthi i-United ihlawuliwe ngokuthatha abanini be-I-797 ukuya eMexico, ”utshilo uPaul. "Usixelele ukuba lo ayingomgaqo-nkqubo wenqwelomoya, kodwa ngumgaqo-nkqubo karhulumente waseMexico."
UPawulos wathi wayeqinisekile ukuba lo mmeli wayephazama, kodwa waqonda ukuba kwakungekho sizathu sokuphinda axambulisane. Xa i-rep icebisa ukuba uPaul noSheila barhoxise inqwelomoya yabo ukuze bafumane ikhredithi ye-United kwiinqwelomoya ezizayo, uyavuma.
"Ndicinga ukuba ndiza kuyenza loo nto kamva ne-United," utshilo uPaul kum. Okokuqala, kufuneka ndibone indlela yokusisa eMexico emtshatweni.
UPaul waxelelwa ngokukhawuleza ukuba i-United Airlines ikurhoxisile ukubhukisha kwayo kwaye yabanikezela ngetyala lenqwelomoya le-1,147 lexa elizayo lenqwelomoya ephosiweyo ukuya eCancun. Kodwa esi sibini sibhukishe uhambo nge-Expedia, eyalungisa uhambo njengamatikiti amabini asendleleni enye enganxulumananga. Ke ngoko, amatikiti okubuya eFrontier awabuyiswa. Isikhululo senqwelomoya sihlawulise esi sibini intlawulo yokurhoxisa yeedola ezingama-458 kwaye yabonelela nge-1,146 yeedola njengetyala kwiinqwelomoya ezizayo. I-Expedia iphinde yahlawulisa esi sibini intlawulo yokurhoxisa i-$99.
U-Paul ke wajika ingqalelo yakhe kwi-Spirit Airlines, anethemba lokuba ayizukubangela ingxaki njenge-United.
“Ndayibhukisha inqwelomoya kaSpirit ngosuku olulandelayo ukuze singaphoswa luhambo lonke. Amatikiti omzuzu wokugqibela axabisa ngaphezulu kwe-2,000 yeedola,” utshilo uPaul. "Yindlela ebiza kakhulu yokulungisa iimpazamo ze-United, kodwa andinakukhetha."
Ngosuku olulandelayo, esi sibini saya kwikhawuntara yokungena kwi-Spirit Airlines namaxwebhu afanayo nangaphambili. UPaul uqinisekile ukuba uSheila unako ukwenza uhambo olunempumelelo oluya eMexico.
Eli xesha yahluke ngokupheleleyo. Banikezela amaxwebhu kubasebenzi be-Spirit Airlines, kwaye esi sibini safumana iipasi zabo zokukhwela ngaphandle kokulibazisa.
Kwiiyure kamva, amagosa ajongene nokufika kwabantu eMexico agximfiza incwadana yokundwendwela kaSheila, kwaye kungekudala esi sibini saye sonwabela iicocktails ngaselwandle. Xa ekugqibeleni abakwaBergara bafika eMexico, uhambo lwabo lwalungenasiphelo kwaye luyonwabile (okuthi, ngokutsho kuPawulos, bathethelele).
Xa esi sibini sasibuya ekhefini, uPaul wayezimisele ukuqinisekisa ukuba ayenzeki into efanayo nakuwuphi na umntu onamakhadi aluhlaza.
After submitting his complaint to United Airlines and not receiving confirmation that she made a mistake, Paul sent his story to tip@thepointsguy.com and asked for help. In no time, his disturbing story arrived in my inbox.
Xa ndafunda ingxelo kaPaul ngoko kwenzeka kwesi sibini, ndakhathazeka gqitha ngoko kwenzeka kuso.
Nangona kunjalo, ndiyakrokrela ukuba i-United akenzanga nto iphosakeleyo ngokula ukuvumela uSheila ukuba aye eMexico ngekhadi eliluhlaza eliphelelwe lixesha.
Ukutyhubela iminyaka, ndiye ndaphatha amawaka ezikhalazo zabathengi. Ipesenti enkulu yale meko ibandakanya abahambi ababhidekile ziimfuno zokuhamba kunye nokungena kwiindawo eziphesheya kweelwandle. Oku akuzange kube yinyani ngakumbi ngexesha lobhubhane. Ngapha koko, iiholide zabakhenkethi abanobuchule kunye nabanamava bamazwe ngamazwe zonakaliswe sisidubedube, ezitshintsha ngokukhawuleza izithintelo zokuhamba ezibangelwa yi-coronavirus.
Noko ke, lo bhubhani asingonobangela wemeko kaPaul noSheila. Ukungaphumeleli kweholide kwabangelwa kukungaqondwa kwemithetho entsonkothileyo yokuhamba kwabemi abasisigxina baseUnited States.
Ndihlolisise ulwazi lwangoku olunikezelwe ngummeli waseMexico kwaye ndajonga kabini into endikholelwa ukuba yayiyiyo.
Iindaba ezimbi kuPawulos: IMexico ayamkeli iFomu I-797 njengoxwebhu olusebenzayo lokuhamba. USheila wayehamba nekhadi eliluhlaza elingasebenziyo kunye nencwadana yokundwendwela yakwiiPhilippines engena visa.
I-United Airlines yenza into elungileyo ngokumkhanyela ukuba akhwele kwinqwelomoya eya eMexico.
Abanini bekhadi eliluhlaza akufuneki baxhomekeke kuxwebhu lwe-I-797 ukubonisa ubungqina bokuba bahlala e-US kwilizwe langaphandle. Le fomu isetyenziswa ngamagosa e-US Immigration kwaye ivumela abantu abanamakhadi aluhlaza ukuba babuyele ekhaya. Kodwa akakho omnye urhulumente ofunekayo ukuba amkele ulwandiso lwe-I-797 njengobungqina bokuhlala e-US-abanokuthi bangavumi.
Enyanisweni, i-consulate yaseMexico yachaza ngokucacileyo ukuba kwiFomu I-797 enekhadi eliluhlaza eliphelelwe lixesha, ukungena kweli lizwe akuvumelekanga, kwaye ipasipoti kunye nekhadi eliluhlaza lomhlali osisigxina kufuneka lingapheli:
Ndabelana ngolu lwazi noPaul, ndibonisa ukuba ukuba i-United Airlines ivumela uSheila ukuba akhwele inqwelomoya kwaye akavunyelwa ukuba angene, basengozini yokuhlawuliswa. Wasijonga isibhengezo sommeli wozakuzo, kodwa wandikhumbuza ukuba i-Spirit Airlines ayizange ifumane ingxaki kumaphepha kaSheila okanye namagosa okufudukela eCancun.
Amagosa ajongene nokufudukela kwelinye ilizwe ayakwazi ukwenza isigqibo sokuba avumele iindwendwe zingene na kweli lizwe. U-Sheila ngewayenqatshelwe ngokulula, avalelwe, kwaye abuyele e-US kwinqwelomoya elandelayo ekhoyo. (Ndiye ndachaza iimeko ezininzi zabahambi abanamaxwebhu okuhamba angonelanga abavalelweyo baze babuye ngokukhawuleza kwindawo ababesuka kuyo. Yayingamava adimazayo kakhulu.)
Kungekudala ndafumana impendulo yokugqibela uPawulos awayeyifuna, yaye wayefuna ukwabelana nabanye ngayo ukuze bangahlali bekwimeko efanayo.
Ummeli waseCancun uqinisekisa ngelithi: “Ngokuqhelekileyo, abemi baseUnited States abaya kwilizwe laseMexico bafanele babe nencwadana yokundwendwela esemthethweni (ilizwe abasuka kulo) kunye nekhadi eliluhlaza le-LPR elisemthethweni eline-visa yase-US.”
U-Sheila wayenokufaka isicelo se-visa yaseMexico, edla ngokuthatha iintsuku ezili-10 ukuya kwezili-14 ukuba amkelwe, kwaye mhlawumbi ngewayefike ngaphandle kwesiganeko. Kodwa ikhadi eliluhlaza le-I-797 eliphelelweyo alinyanzelekanga kwi-United Airlines.
Ngolwakhe uxolo lwengqondo, ndicebisa ukuba uPaul asebenzise ipaspoti yobuqu yasimahla, i-visa, kunye ne-IATA yokujonga unyango kwaye abone ukuba ithini ngoSheila ukuba akwazi ukuya eMexico ngaphandle kwe-visa.
Inguqulelo yobuchwephesha yesi sixhobo (i-Timatic) isetyenziswa ziinkampani ezininzi zeenqwelo moya xa zingena ukuqinisekisa ukuba abakhweli bazo banamaxwebhu abawadingayo ukuze bakhwele inqwelomoya. Nangona kunjalo, abahambi banako kwaye kufuneka basebenzise inguqulelo yasimahla ixesha elide ngaphambi kokuba baye kwisikhululo seenqwelomoya ukuze baqinisekise ukuba abaphoswa ngamaxwebhu okuhamba abalulekileyo.
Xa uPaul wongeza zonke iinkcukacha zobuqu zikaSheila, uTimatic wafumana impendulo eyanceda esi sibini kwiinyanga ezimbalwa ngaphambili waza wabagcina phantse i-3,000 yeedola: USheila wayefuna i-visa yokuya eMexico.
Ngethamsanqa kuye, igosa lezongenelelo eCancun lamvumela ukuba angene ngaphandle kwengxaki. Njengoko ndiye ndafunda kumatyala amaninzi endiwagubungeleyo, ukwalelwa ukukhwela inqwelomoya ukuya kwindawo oya kuyo kuyakhathaza. Nangona kunjalo, kubi kakhulu ukuvalelwa ngobusuku uze ubuyiselwe kwilizwe lakho ngaphandle kwembuyekezo kwaye ngaphandle kwekhefu.
Ekugqibeleni, uPaul wavuyiswa ngumyalezo ocacileyo owafunyanwa sesi sibini wokuba kungekudala uSheila wayeza kufumana ikhadi eliluhlaza eliphelelwe lixesha. Njengazo zonke iinkqubo zikarhulumente ngexesha lobhubhani, abafaki-zicelo abalindele ukuhlaziya amaxwebhu abo kufuneka bafumane ukulibaziseka.
Kodwa ngoku kucacile kwesi sibini ukuba ukuba sithatha isigqibo sokuhamba phesheya kwakhona ngelixa sisalindile, uSheila ngokuqinisekileyo akazukuthembela kwiFomu I-797 njengoxwebhu lwakhe lokuhamba.
Ukuba nekhadi eliluhlaza eliphelelwe lixesha kusoloko kwenza kube nzima ukuhambahamba kwihlabathi. Abahambi abazama ukukhwela inqwelo moya yamazwe ngamazwe ngekhadi eliluhlaza eliphelelwe lixesha banokufumana ubunzima ngexesha lokuhamba nokufika.
Ikhadi eliluhlaza elisebenzayo lelo lingekaphelelwa lixesha. Abanini bekhadi eliluhlaza abaphelelwe lixesha abalahlekelwa yimeko yokuhlala ngokusisigxina, kodwa ukuzama ukuya kwelinye ilizwe ngelixa kurhulumente kuyingozi kakhulu.
IGreen Card ephelelwe lixesha ayiloxwebhu olusebenzayo kuphela lokungena kumazwe amaninzi angaphandle, kodwa nokungena kwakhona eUnited States. Abanamakhadi aluhlaza kufuneka bakugcine oku engqondweni njengoko amakhadi abo sele eza kuphelelwa.
Ukuba ikhadi lomnini wekhadi liyaphelelwa ngoxa bengaphandle, basenokuba nobunzima ekukhweleni inqwelo-moya, ukungena okanye ukuphuma kwelo lizwe. Kungcono ukufaka isicelo sohlaziyo phambi komhla wokuphelelwa. Abahlali abasisigxina banokuqalisa inkqubo yohlaziyo ukuya kuthi ga kwiinyanga ezintandathu phambi kokuphela kwexesha lokuphela kwekhadi. (Qaphela: Abahlali abasisigxina abanemiqathango baneentsuku ezingama-90 phambi kokuba ikhadi labo eliluhlaza liphelelwe lixesha ukuze baqalise inkqubo.)
Ixesha lokuposa: Jan-09-2023
